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Consumers urged to
bring up crook food
Consumers who suspect they have bought a “dodgy” food product or meal over the festive season have been urged to report the incident to the NSW Food Authority.
Minister for Primary Industries, Katrina Hodgkinson said NSW consumers had every right to expect that the food they ate was safe and while the vast majority of food businesses did the right thing, people should know that they had a right to complain about threats to their food safety.
“Food complaints can provide important information about risks in particular food businesses or food products so it is vital that bad food experiences are reported to prevent sickness from spreading,” Ms Hodgkinson said.
| Minister encourages complaints |
“If you bought food over the Christmas holidays that was unsafe to consume, or you believe made you or a family member unwell, please contact the NSW Food Authority’s helpline.”
She said complaints about cafe and restaurant meals could be made directly to Local Councils which were responsible for inspecting retail food service businesses in their area.
She said on average, the NSW Food Authority received more than 2,000 reports of foodborne illnesses each year.
“Food poisoning is unpleasant and it is important that the State’s consumers know that incidents reported to the NSW Food Authority are taken seriously, investigated and appropriate measures are taken,” Ms Hodgkinson said.
“If a business is found to have breached the Food Standards Code, the Authority or investigating council will undertake enforcement action, which can include prosecution.”
More information about making a complaint to the Authority could be accessed at this PS News link.
Edition 255, 25 January 2012
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